Djunk
Streamlining Waste Management
2022
Ongoing
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Our Client
2022
Djunk is an innovative waste recycling company in India, renowned for its comprehensive waste collection, segregation, and recycling services. Recognized as a top waste management startup by Industry Outlook magazine, Djunk is committed to promoting sustainability through efficient waste management.
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Expertise
Platforms
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Streamlining waste management processes for a more hassle-free experience.
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The Challenge
Residents often found clearing waste themselves challenging due to busy schedules and the labor-intensive process. Coordinating with municipal services often resulted in missed pickups, leading to piled-up waste and environmental concerns. Clearing waste themselves was time-consuming and inefficient, prompting the need for a more convenient and sustainable solution. Djunk recognized these challenges and sought to provide an innovative solution through its mobile app.
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The Solution
We developed a mobile app to simplify waste disposal, educate users about their environmental contributions, and enhance user engagement.
Designing for Better Outcomes: Our Process
Our design process placed paramount importance on simplicity to cater to a wide range of users, including those with limited tech experience. We focused on:
- Streamlined User Flow: Ensured that every action, from scheduling pickups to viewing environmental insights, required minimal effort.
- Intuitive UI: Simplified the interface to make it accessible for all age groups.
- Clear Information Hierarchy: Prioritized essential actions, reducing cognitive load.
- User Feedback Loop: Continuously gathered feedback to refine and simplify the user experience.
Convenient Pickup Scheduling:
We designed the flow to create convenience of scheduling pickups at users preferred time, eliminating the need for users to adjust their schedules for waste disposal.
Scheduled Weekly Pickup:
Users can enjoy the benefits of hassle-free waste management and reduced clutter by establishing recurring pickups through Djunk's application.
Live Tracking:
Users can maintain real-time awareness by tracking the movement of Djunk's collection vehicles, ensuring they remain informed and can avoid any instances of missed pickups.
Insights & Rewards
Users can gain valuable insights into their environmental contributions, including the quantified impact on resources such as trees, energy, and water through their recycling endeavors.
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Accessible information for users to plan the action step
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Created meaningful insights for users
28.4 %
increase in user engagement through weekly pickup scheduling
46 %
reduction in customer support inquiries due to live tracking
63 %
boost in user satisfaction with environmental insights
The Impact
2023
Djunk's mobile app has revolutionized waste management, making recycling more accessible and impactful, while enhancing user engagement and environmental awareness.
- Streamlined user interactions and navigation.
- Improved user accessibility, even for individuals with limited tech experience.
- Increased user retention and engagement with the app.
- Enhanced environmental awareness and positive user feedback
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