Think of a UX audit as a product health check. Just like a doctor finds issues before they turn serious, we find the friction that slows your users down. We go through your product the way a real user would, from signup to daily use, and show you where they get confused, frustrated, or drop off.

The process typically looks like this:

• Kickoff – we align on your goals and key challenges.
• Review – we go through your product step by step, like a user would.
• Benchmarking – we compare against best practices and competitors.
• Findings – we highlight friction points, gaps, and missed opportunities.
• Report & fixes – you get a clear, prioritized roadmap of improvements.

That said, no two products are the same. We adapt the process to your stage, team, and goals—whether you need a quick sanity check or a deep, detailed review.

Analytics tells you what is happening (like where users drop off). User testing shows you how people behave in specific scenarios. A UX audit explains why those things are happening and what to do about them. We connect the dots and give you actionable fixes, not just data.

Most audits take 2–3 weeks depending on your product’s size and complexity. For early-stage teams, it can be faster. If you’re close to launch, we can prioritize and deliver insights on a tighter timeline.

You’ll get a clear roadmap of fixes that usually lead to:

• Higher engagement and retention (clients have seen up to +25%)
• Fewer support tickets and frustrated user

• Reduced dev rework (up to 30% saved

• More confidence in product and roadmap decisions

An audit doesn’t just give you feedback — it gives you a plan that saves time, money, and missed growth.

A UX audit is helpful at any stage. Early teams use it to validate ideas before scaling, growing products use it to remove hidden friction, and mature teams use it to keep experience sharp as they add features.

If you already know there’s an issue, that’s the perfect time. Instead of guessing, the audit shows you exactly why it’s happening and how to fix it, before you spend months building the wrong solution.

Ask yourself:

• Are users dropping off but you don’t know why?
• Do you have lots of feedback but no clear plan?
• Have support tickets or dev costs gone up?
• Do you feel your product isn’t reaching its full potential?
• Do you want to support your design or product team with clear, actionable direction?
• Are you worried delays now will cost more later, when fixing issues is 3–5x harder?

If any of these feel true, it’s better to act now. A UX audit gives clarity, saves time, and prevents expensive mistakes before they grow.